Client Testimonials

...Susan has the natural ability to make you feel as if you are her most important client. She has a great sense of humour and a very easy yet professional manner. I will recommend Susan to my friends and family. Gay Bruner

...Susan proved to be very knowledgeable about Real Estate in Nanaimo area. In the month prior to our purchase she was continually looking out for properties that met our requirements and kept us updated. She found a property that was exactly what we wanted and we are very happy. David and Margaret Evans

...Susan is an excellent realtor. She sold my house and helped me purchase a condo. As a senior, I appreciated her kind and helpful advice. It was a pleasure to work with her. I would recommend Susan as a very caring and honest realtor. Millie McArthur

...Thank you for hanging in there so long with me, you truly made my house hunting experience as painless as possible and I won't hesitate to recommend you to friends and family. Janet Gossen

...You took on the difficult task of selling a house that was not the norm (pan abode). You found a buyer that liked this rustic yet warm feeling of real wood. You went to a lot of effort on your behalf and sold the house. If I know of anyone selling in Nanaimo, I will definitely give them your name ! Gary Sutherland

...A special thank you for all your hard work and devotion in finding our first home. I admire your patience and respect towards the people and families you must encounter. It's not a simple decision to buy a home, you were a wonderful influence on my choice ! Heather King and Charlie Nelson

...Susan was a godsend ! She took over the listing after my condo had not sold in a discouraging 6 months with another agent. Within one week, she called with our first offer !! Although 3 offers fell through, Susan remained optimistic, encouraging and dedicated to finding a solution. In the end she got me even more than the asking price (and in only 2 months) !! Stephanie Ward

...Thanks so much for your professionalism and compassion, as it was not easy having to sell my mothers condo after her death. Your background knowledge of these homes was an asset in listing for the value that you knew was appropriate. Things could not have gone much smoother. We certainly would recommend you to other buyers or sellers. Dave Dollman

...You made us feel like we were the only clients you had and that selling our house and looking for our new house was on the top of your list of priorities. We truly appreciate all of the hard work that you did for us. You made us feel like long time friends. We would recommend you to anyone in search of a new home or to anyone looking to sell their home. Greg & Nadia Elzinga

...Susan was able to provide me with excellent service all by means of email and telephone which was of great assistance to me. Susan completely gained my trust and respect during our working relationship. I felt totally comfortable with leaving everything in her hands. Susan showed a great deal fo patience and ultimately ensured that I received a good sale price for my home. Keith Anderson

...I have completed 2 purchases and 2 sales with Susan and would highly recommend her to my friends and family. She makes the process fun and appear easy and stress free. The
contact with both Susan and Inge is positive, honest and a laugh. I thoroughly trust Susan to always do the best by me. Gay Bruner

...Susan mad our move from another province to the Island as painless as possible by providing us with great information and resources and making herself available to us for any and all questions. Her great warmth and sincerity shines through and she made the whole process fun and exciting. Ken and Colleen Nygaard Peterson

...Susan was very understanding of our short time frame and helped us out immensely in finding a home as well as putting us in touch with an excellent mortgage broker. Susan remained professional throughout. We highly recommend Susan and will definately use her services for any other future real estate dealings. Mike and Margaret Bickerton

...Thank you so much for your expert advice and the handling of the sale of our home. In spite of the difficulty in downsizing from a larger home to a smaller condo, you made the transition quite painless. Dave and Jen Wright

...The professionalism, integrity and honesty of Susan McGougan helped in making sound Real Estate decisions. I have such confidence in her I would trust her judgement in the housing needs of my children! Karen Downey

...Susan is very thorough in her approach to selling; and answers all questions patiently. As I was apprehensive about the process, her confidence and reassurance was most appreciated. I would happily recommend her services. Vivian McVey

...Susan and her team were very professional and on the ball. Very quick to return phone calls. I am very pleased with the advertising and internet access of my home. If I were to buy or sell in the future, I would not hesitate to call Susan. Barb Alexander

...We were so pleased with your service when we bought we contacted you again when we wanted to sell! Shirley Behnsen

...I was able to place the sale of my home in Susan's capable hands with complete confidence that she was able to succeed and would succeed. Anette Hjort

...Susan is experienced in Real Estate issues. We were kept well informed and did feel like we were 'in the loop'. We live in Alberta so communication was especially important. Joan Hardy

...Thank you for the wonderful way you handled the sale of my condo. I am a particularly harsh critic, and you excelled, even exceeded my expectations which was not the easiest thing to do. I am aware of how Realtors work. Everything went smoothly and I especially liked liked the calls to let me know that you had been in touch with the property manager and tenant and the calls from our office to let me know about the showings. I have always felt good about referring my clients to you but now I can say that I have had the same experience they will receive and I was impressed. So thanks again and be assured you will get all of my referrals to Nanaimo and area. Working with a professional like you and your support team makes the whole process pleasant and predictable. Donna Curtis